Return Policy

Return Policy

Warranty begins:
In store purchases:              - Day of purchase

Online purchases:               
- Tracked orders                   -Day of arrival
- Letter mail                          -3 Weeks after purchase

-14 Day return on new unopened merchandise.
-45 Day Warranty. No returns on used or opened items, exchange for the same item only.                                             

-All eligible refunds are paid back in the tender that they were paid.
-Refund completed upon return and our receival of item.

-Items unable to be returned in store can be returned through mail.
-Defective returns are eligible for paid return postage.              

All mail returns are to be sent to:
Iceman Video Games
111 Kent St W
Lindsay, ON K9V 2Y5