In store purchases: - Day of purchase
- Tracked orders -Day of arrival
- Letter mail -3 Weeks after purchase
-14 Day return on new unopened merchandise.
-45 Day Warranty. No returns on used or opened items, exchange for the same item only.
-All eligible refunds are paid back in the tender that they were paid.
-Refund completed upon return and our receival of item.
-Items unable to be returned in store can be returned through mail.
-Defective returns are eligible for paid return postage.
All mail returns are to be sent to:
Iceman Video Games
111 Kent St W
Lindsay, ON K9V 2Y5